Edama is dedicated to delivering services, as agreed by contract, at a quality that will meet our client’s expectation whilst providing efficient and timely completion within the contract budget. Everyone benefits from quality. It reflects directly on our success and is actively encouraged as a matter of pride and satisfaction for all the employees. Training is made available to every employee to enhance understanding of the quality policy, and procedures that flow from it and their effective application. Our objective is to execute all work processes effectively and efficiently at one go. To achieve this, the company will ensure that the policy is understood, implemented and maintained at all levels in the organisation by developing procedures tailored to the desired work practices and then working on it. The company focuses on best work practices with procedures defined to minimise waste and error across all company activities, including Project Management, Supply, installation, Maintenance and Soft Services work processes and also the management of supplies. EDAMA will provide adequate resources to develop and maintain quality, safety and environmental planning, control, assurance and improvement initiatives with training to ensure full participation of employees. Quality, Safety and environment protection are management responsibilities. EDAMA management will continually monitor the quality of all products and services while ensuring that safety and environment protection standards are maintained to the highest practicable standards..
EDAMA will continually monitor company operations through auditing functions and key performance indicators, to ensure conformance to agreed requirements and targets, and implementing initiatives to promote a trend of continuous improvement..------